Privacy policy

Privacy Policy

Last Updated: March 8, 2026

My Daily Shakes operates this store and website, including all related information, content, features, tools, products and services (the “Services”) in order to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Jurisdiction & Applicable Laws

My Daily Shakes operates in the United Kingdom and Switzerland.

We process personal data in accordance with:

  • The UK General Data Protection Regulation (UK GDPR)

  • The Data Protection Act 2018 (United Kingdom)

  • The Swiss Federal Act on Data Protection (FADP), where applicable

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you.

We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact Details

Name, billing address, shipping address, email address, phone number.

Financial Information

Payment card information, transaction details, payment confirmations.
(Note: Payment data is processed securely by our payment providers.)

Account Information

Username, password, preferences, and settings.

Transaction Information

Products viewed, added to cart, purchased, returned, exchanged, or cancelled.

Communications

Information you provide when contacting customer support.

Device Information

IP address, browser type, device identifiers, and network information.

Usage Information

Information about how you interact with our website and Services.

Personal Information Sources

We may collect personal information:

  • Directly from you

  • Automatically through cookies and similar technologies

  • From service providers acting on our behalf

  • From partners or third parties

How We Use Your Personal Information

We use personal information to:

Provide and Improve Services

Process payments, fulfil orders, manage accounts, arrange shipping, process returns, personalise your shopping experience.

Marketing & Advertising

Send promotional emails (you may unsubscribe at any time).
Display personalised advertising through platforms such as Google, Meta, Pinterest, and others.

Security & Fraud Prevention

Detect fraud, secure transactions, protect our services and users.

Communication

Respond to inquiries and provide customer support.

Legal Compliance

Comply with legal obligations or enforce our policies.

How We Disclose Personal Information

We may share personal information:

  • With Shopify

  • With payment processors

  • With shipping and fulfilment providers

  • With analytics and marketing partners

  • To comply with legal obligations

  • In connection with business restructuring

Third parties process information in accordance with their own privacy policies.

Relationship with Shopify

Our store is hosted by Shopify.

Shopify processes certain personal information to provide and improve the Services.

You can learn more at:
https://privacy.shopify.com

In some cases, Shopify may act as an independent data controller.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality

  • Analyse traffic and performance

  • Personalise advertising

Where required by law (including UK GDPR and Swiss data protection law), we obtain consent before placing non-essential cookies.

You can manage cookie preferences through your browser settings or our cookie banner.

Children’s Data

The Services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us.

Security & Data Retention

We implement reasonable technical and organisational safeguards to protect personal information.

No method of transmission over the internet is 100% secure.

We retain personal information only as long as necessary to:

  • Fulfil orders

  • Maintain accounts

  • Comply with legal obligations

  • Resolve disputes

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right to access your data

  • Right to correct inaccurate data

  • Right to delete personal data

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability

  • Right to withdraw consent

To exercise your rights, contact us at support@mydailyshakes.com.

If you reside in the UK, you may also contact the Information Commissioner’s Office (ICO).

If you reside in Switzerland, you may contact the Federal Data Protection and Information Commissioner (FDPIC).

We will respond within legally required timeframes.

International Transfers

We may transfer personal information outside your country of residence.

If personal data is transferred outside the United Kingdom or Switzerland, we rely on recognised transfer safeguards such as:

  • Standard Contractual Clauses

  • Adequacy decisions

  • Equivalent UK transfer mechanisms

Transfers between the United Kingdom and Switzerland are recognised as providing adequate levels of data protection under applicable law.

Complaints

If you are dissatisfied with how we process your data, please contact us first.

You may also lodge a complaint with:

United Kingdom: Information Commissioner’s Office (ICO)
Switzerland: Federal Data Protection and Information Commissioner (FDPIC)

Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes.

The “Last Updated” date will always reflect the most recent revision.

Contact Information

My Daily Shakes
322 Rugby Road
Barking, Dagenham
RM9 4AT
United Kingdom

Email: support@mydailyshakes.com

For the purposes of applicable data protection law, My Daily Shakes acts as the data controller of your personal information unless otherwise stated.