Shipping policy

Shipping Policy

Effective Date: 01/01/2026

This Shipping Policy explains how orders are processed and delivered by My Daily Shakes, an Independent Herbalife Member.

📦 Delivery Areas

We currently deliver to:

🇬🇧 United Kingdom
🇨🇭 Switzerland

Delivery availability and charges vary by country and are outlined below.

🇬🇧 United Kingdom

🚚 Delivery Days

Orders are processed Monday to Friday
We do not process or deliver on weekends or UK public holidays
Orders placed after 1:00 PM (UK time) are processed the next working day

⏱ Order Processing & Dispatch

Orders are normally processed and dispatched within 1–2 working days after payment confirmation
You will receive an email confirmation once your order has been dispatched

💷 Delivery Charges (UK)

Orders £40.00 and below: £3.99 standard delivery
Orders £40.01 and above: FREE UK delivery

All delivery charges are clearly displayed at checkout before payment is completed.

🚛 Delivery Method (UK)

Orders are shipped via Royal Mail Tracked 48
Estimated delivery time after dispatch: 2–4 working days

Delivery times may vary during peak periods or due to circumstances beyond our control.

🔍 Tracking (UK)

Tracking details are sent by email once your order has been dispatched.
Customers can monitor delivery progress using the tracking link provided.

🇨🇭 Switzerland

🚚 Shipping Method

All Swiss orders are supplied directly from official Herbalife warehouses within Switzerland via express courier service.

This ensures:

Products are stored under controlled temperature conditions
Items are delivered fresh and intact
Long and safe shelf life is maintained

⏱ Delivery Time (Switzerland)

Orders are typically delivered within 2–3 working days
Customers may receive SMS notification at dispatch and/or on the morning of delivery (subject to courier service)
Up to 3 delivery attempts may be made before a parcel is held at a collection point

💷 Delivery Charges (Switzerland)

Orders below CHF 99: CHF 4.99 standard shipping fee
Orders CHF 99 and above: FREE delivery

All applicable delivery charges are displayed clearly at checkout before payment is completed.

🛡 Product Authenticity & Quality Assurance

All products sold by My Daily Shakes are:

Genuine Herbalife products
Supplied through official Herbalife distribution channels
Covered by Herbalife’s official 30-day satisfaction guarantee

Products are handled in accordance with Herbalife’s storage and distribution standards to ensure quality and safety.

⚠ Delivery Delays

While we aim to deliver orders within the stated timeframes, occasional delays may occur due to:

Courier disruptions
High seasonal demand
Weather conditions
Circumstances beyond our reasonable control

If your order has not arrived within the expected timeframe, please contact us via our Contact page and we will assist you promptly.

📍 Incorrect Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

My Daily Shakes cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete address details provided by the customer.

Additional charges may apply for returned or re-dispatched parcels due to address errors.